Terms of service

RETURNS & REFUNDS POLICY

Our 30-Day Return Policy

We want you to love your purchase! If you're not completely satisfied, you have 30 days from the date you receive your item to request a return.

Return Eligibility

To be eligible for a return, your item must be:

  • In the same condition as when you received it
  • Unworn and unused
  • With all original tags attached
  • In its original packaging
  • Accompanied by your receipt or proof of purchase

How to Start a Return

  1. Contact us at madeyouclickay@gmail.com within 30 days of receiving your order
  2. Include your order number and reason for return
  3. We'll review your request and, if approved, send you a return shipping label with instructions
  4. Pack your item securely and ship it back using our provided label

Important: Please do not send items back without first requesting a return - unrequested returns will not be accepted.

International Returns

Please note that if you're located outside Australia, return shipping may take longer than expected. We recommend using a trackable shipping method.

Damaged or Incorrect Items

Please inspect your order immediately upon receipt. If your item is defective, damaged, or you received the wrong item, contact us right away at madeyouclickay@gmail.com so we can make it right.

Non-Returnable Items

The following items cannot be returned:

  • Perishable goods (food, flowers, plants)
  • Custom or personalized products
  • Personal care items (beauty products)
  • Hazardous materials, flammable liquids, or gases
  • Sale items or clearance products
  • Gift cards

Refunds

Once we receive and inspect your return, we'll notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5-10 business days. Please note that it may take additional time for your bank or credit card company to post the refund to your account.

Exchanges

We don't offer direct exchanges at this time. If you need a different size, color, or item, please return your original item for a refund and place a new order for the item you'd like.

Questions?

For any questions about returns or refunds, please contact us at madeyouclickay@gmail.com.

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TERMS OF SERVICE

Last Updated: January 1, 2026

Welcome to Made You Click! These Terms of Service ("Terms") govern your use of our website madeyouclick.au and any purchases you make from our store. By accessing or using our website, you agree to be bound by these Terms.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

2. Accuracy of Information

We are not responsible if information made available on our site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

3. Products and Services

Certain products or services may be available exclusively online through our website. These products or services may have limited quantities and are subject to return or exchange only according to our Refund Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer.

All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.

4. Print-on-Demand Products

Some of our products are printed on demand in different countries to ensure faster delivery. Processing times may vary depending on the product and printing location. Orders containing multiple items may ship separately from different locations, and you will receive separate tracking information for each shipment.

5. Pricing and Payment

All prices are listed in Australian Dollars (AUD) unless otherwise stated. We reserve the right to change prices at any time without notice.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information so that we can complete your transactions and contact you as needed.

6. Shipping and Delivery

Shipping times and costs vary based on your location and the products ordered. We are not responsible for delays caused by customs, postal services, or other factors outside our control.

Risk of loss and title for items purchased from our store pass to you upon delivery to the carrier. We are not responsible for lost, stolen, or damaged packages once they have been handed to the shipping carrier.

7. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.

8. Prohibited Uses

In addition to other prohibitions as set forth in these Terms, you are prohibited from using the site or its content:

  • For any unlawful purpose
  • To solicit others to perform or participate in any unlawful acts
  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
  • To submit false or misleading information
  • To upload or transmit viruses or any other type of malicious code
  • To collect or track the personal information of others
  • To spam, phish, pharm, pretext, spider, crawl, or scrape
  • For any obscene or immoral purpose
  • To interfere with or circumvent the security features of the Service or any related website

9. Intellectual Property

All content on this site, including but not limited to text, graphics, logos, images, and software, is the property of Made You Click or its content suppliers and is protected by Australian and international copyright laws.

You may not use our products for any commercial purposes without our express written consent.

10. User Comments and Feedback

If you send us creative ideas, suggestions, proposals, or other materials ("Submissions"), you agree that:

  • Your Submissions and their contents will automatically become our property, without any compensation to you
  • We may use or redistribute the Submissions for any purpose and in any way
  • We are under no obligation to review or maintain any Submissions in confidence
  • We are under no obligation to compensate you for any Submissions

11. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy. Please review our Privacy Policy for more information.

12. Errors and Omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

13. Disclaimer of Warranties

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

Your use of the service is at your sole risk. The service is provided on an "as is" and "as available" basis.

14. Limitation of Liability

In no case shall Made You Click, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages.

15. Indemnification

You agree to indemnify, defend, and hold harmless Made You Click and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.

16. Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.

17. Termination

We may terminate or suspend your access to our service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

18. Entire Agreement

These Terms and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals.

19. Governing Law

These Terms shall be governed and construed in accordance with the laws of Australia, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

20. Changes to Terms

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms constitutes acceptance of those changes.

21. Contact Information

Questions about the Terms of Service should be sent to us at madeyouclickay@gmail.com.